Return Policy
Thank you for choosing to shop with Cosmo Cash & Carry at www.cosmocashcarry.com. Your satisfaction is our top priority, and we’re here to make the return process as easy as possible.
Return Policy:
You have 03 calendar days to return an item from the date of its delivery.
Eligibility for Returns:
To be eligible for a return, your item must meet the following criteria:
- It must be unused and in the same condition as when you received it.
- The item must be in its original packaging.
Please make sure to include your order number when requesting a return to expedite the process.
Refund Process:
Once we receive your returned item, our team will carefully inspect it. We will then notify you about the status of your return.
If your return is approved, we will initiate a refund to your credit card or the original method of payment. The time it takes to receive your refund may vary depending on your credit card issuer’s policies.
Shipping:
Please note that you are responsible for covering the shipping costs for returning your item. Unfortunately, shipping costs are non-refundable. In the event of a refund, the cost of return shipping will be deducted from the refunded amount.
Contact Us:
If you have any questions or need assistance with the return process, please don’t hesitate to reach out to us at info@cosmocashcarry.com. We’re here to help and ensure your shopping experience is smooth and hassle-free.
We appreciate your business and look forward to serving you again. Your satisfaction is our utmost priority, and we’re committed to providing a modern and SEO-friendly shopping experience at Cosmo Cash & Carry.